Frequently Asked Questions
Do you offer customization services for my theme?
Sure we can certainly assist you with your current theme.
How much do you usually charge?
We typically charge anywhere from Â£550 for a simple theme to Â£1000+ for a more complicated site. Our average quote is around Â£750.
How are payments handled?
We bill 50% upfront and 50% upon completion. Invoices are sent through client area which may be paid via PayPal, either with your account or with a credit/debit card.
Where are you located?
We operate out of London UK and have developers in the US, Canada, UK and Australia.
What is your refund policy?
Typically we don’t refund your entire payment if some work has been done, but if a problem arises we’ll work with you to resolve the issue. We don’t want to rip you off.
Will my project(s) be displayed in your portfolio?
Only if you give us explicit permission! All projects are under an understood NDA unless otherwise noted.
Do you offer theme support after a project is completed?
Bug fixes and minor tweaks are always on us, forever. Additions and sizable changes will be quoted separately.